Twenty years in learning and development. Currently leading the conference programme, member marketing and the eLearning portfolio at the Research Quality Association, a global professional body for quality assurance specialists in life sciences and clinical research.
Programme lead for the RQA's two annual flagship events plus committee work on global QA conferences. End-to-end ownership: format, programme committee process, speaker contracts, budgets and post-event analysis.
The most recent of the four conferences I have managed, drawing over 400 attendees to Belfast from a variety of countries. A multi-track event with two networking evenings, including a 300-person dinner dance with full theming and live entertainment. Produced the post-event analysis to feed directly into our 2026 event in London.
My seventh virtual conference. The first in 2020 replaced our in-person event due to Covid. This is now a yearly three-day event produced in office by staff in Ipswich, fully curated in-house: we own the abstract and programme selection process rather than passing it to a programme committee. This year sees over 70 presentations and sessions streamed live on Zoom Events for attendees to either join live or catch up on demand.
A creative idea that became a regular monthly event. Slido brings a global audience together to pose questions and take answers anonymously. I host and narrate the session live, and summarise post-event in a variety of formats for the wider membership.
Long-form and short-form for the RQA's quality assurance audience. Editorial style: plain language at expert level, no buzzwords, UK English, sentence case throughout. Topics span GCP, GLP, pharmacovigilance, GMP and data integrity.
Self-paced eLearning modules for QA professionals and broader skills audiences. Authoring workflow gets modules to roughly 75% complete before the speaker review, which keeps the subject matter expert's time focused and the cycle short.
Essential guide to understanding and applying the Medicines for Human Use (Clinical Trials) (Amendment) Regulations 2025, effective from 28 April 2026.
Follow-up module to a Book Club session I ran for RQA members.
Short module for potential managers in the RQA membership on how to use the SBI model to give feedback in the right way.
Internal tools, dashboards and visualisations built to solve specific problems faster than waiting for the official version. Stack ranges from React and Three.js through to Python and Excel where appropriate.
3D floor planner for RQA International Conference exhibitor stands. Lets exhibitors visualise their stand placement and adjacencies before booking.
Interactive dashboard analysing 415 post-event feedback responses across 61 sessions. Surfaces patterns by track, format and audience for the next year's programme committee.
Multi-tab interactive dashboard comparing 2025 and 2026 member survey results. Includes NPS, tenure segmentation and thematic analysis. Now used as a board-level reporting tool.
Full landing page for the 2026 European Virtual Conference. Session modals with speaker details, group booking mechanics, and a four-week sales acceleration strategy baked in.
Interactive HTML page hosting the most-responded questions from the April 2026 Question Time, with auto-generated social cards rendered via Playwright and five companion blog posts.
Multi-sheet workbook categorising 72 abstracts by GxP area. Voting analysis, programme balance scoring and rejection rationale all in a single reference for the programme committee.
Heavy production use of Claude, Cowork and Claude Code over the past 18 months. Some experiments shipped to members, others stayed internal. All chosen to solve real association problems rather than for novelty.
Conferences, professional learning, member engagement, technology adoption. The places where adult education actually has to deliver something useful.